“I swear, I felt like I was trapped in the worst episode of Jerry Springer,” Angie said. The office manager of a financial services company had a nightmare on her hands when several troubling transactions appeared in a customer account. Research revealed that the transactions had originated from one of the business’ computers – at a time when no one was on site. “At first, I thought this might be a IT issue – some kind of data breach – but no, it was not.”
It turned out that the cleaning lady – a young woman hired through a temp agency – was the sister of the former romantic partner of the customer in question. “Things went badly for the couple, and I guess this was her trying to take revenge,” Angie said. The situation was quickly resolved – including a court appearance for the young woman – but when Angie tried to get some measure of accountability from the temp service, she was out of luck. “Basically they said if we don’t have someone on site 24/7 monitoring these individuals, it’s on us if they do bad things.”
The Benefits of Professional Office Cleaning Services
Temp services are in the business of finding employment for anyone who walks through their door. While many staffing agencies do run background checks, not all do – and a background check will never reveal what an individual hasn’t done yet. The nature of temporary employment means many workers are not particularly motivated to keep their job. If an assignment doesn’t work out for whatever reason, they just move on. The staffing agency generally maintains a position of minimal responsibility for the actions of their workers.
As the operator of an East Bridgewater office cleaning service, I can tell you that the cleaning industry handles things differently. Our reputation depends on our teams handling themselves as professionals at all times. Strict oversight is provided from our end, and we maintain our Customer Care Center so our customers know they can get in touch with us at any time for any reason.
The benefits of hiring professionals to clean your offices is that you never have to worry about someone’s personal drama impacting your business. Don’t trust your firm’s reputation, finances, and client information to just any random person who found their way to the temp service. You deserve better than that.